Paradise Cove Marina, 17141 Rocky Ridge Rd,
Austin, TX 78734
Policies & Rules
TERMS AND CONDITIONS
All contracts must be filled out properly and submitted prior to booking. Any blank spaces left on the contract means it is void. Credit card information is required in case there are any damages that occur while you're on board.
All deposits are non-refundable, no matter the circumstance.
Rescheduling & Cancellations
If you need to reschedule your booking, you must do so within 21 days of your booked departure date. As long as the spot is available, we're happy to help you find another day and time that works.
Good Time Tours has a zero-cancellation policy with the exception of severe weather conditions at Lake Travis. All other circumstances — fire, flood, virus, tornado, hangovers, breakups, etc. — will not receive a cancellation. If you're paid in full, we can either issue you a gift card for the full amount or give you back everything but your deposit with a gift card, which will be good for a full year. Holidays excluded.
All deposits are nonrefundable, no matter the circumstance.
We pinky swear that we're not out to take your money. We're just a small business that only operates seven months out of the year.
Weather Conditions
The weather in South-Central Texas is like a box of chocolates: you never know what you're going to get.
Up here in the Hill Country, there can be buckets of rain pouring in one spot and not a cloud in sight in another. Because of this, your captain is the only authority who can cancel a booking due to weather conditions like thunder, lightning and highwinds.
Lake Travis is approximately 23 miles from downtown Austin. Just because it’s raining in Austin does not mean it’s raining at the lake. In fact, due to the evaporation on the lake, rain is rare. And when we do get rain, it typically lasts for about 15 minutes. You'll be fine.
No Shows
Parties that are paid in full and decide not to show up will not receive any sort of refund, nor will they be able to rebook, because that’s straight-up rude.Organizer
The organizer of the party is responsible for the entire party's actions. If you are unable to control your party or are unable to follow the captain's safety rules, your tour will be canceled immediately without a refund. Safety is our #1 priority.Damages
Parties are responsible for any and all damages, which will be paid in full before leaving the boat. If damages are made to the boat, the credit card on file will be charged immediately. Costs include materials to fix the damage plus time and expenses.
Here are a few examples of damages and what they would cost:
- Puking on boat: $300.00
- Damaging seat cushion: $300.00
- Damaging seat backing: $1,000.00
- Burning a hole in the floor or cushion: $400.00
- Damaging the barbecue grill: $500
These are the Terms and Conditions for Good Time Tours LLC. By booking with us you are agreeing to all terms and conditions stated in the contract.
Water Safety
We're all about having a good time, but for everybody’s safety, there are rules that need to be followed to ensure the ultimate experience on the water: